Terms and Conditions

Last Updated: January 26th, 2016

SityWalks (hereafter referred to as “SityWalks”, “SityWalks.com”, “we”, “us”, or “our”) provides an online platform that connects pet owners with pet lovers who will walk or pet sit and/or offer other pet related services (collectively, the “Services”). These services are offered at SityWalks.com (the “Site”). By using the Site you agree to comply with and be legally bound by these Terms and Conditions (“Terms”), whether or not you become a registered user of the Services. These Terms govern your access to and use of the Site and all Content (defined below), and constitute a binding legal agreement between you and SityWalks. If you do not agree to these Terms, you have no right to obtain information from or otherwise continue using the Site and should not use the Site.

The Site is operated by SityWallks LTD, registered in the UK with company number 9920563 and Postal address:  27 Old Gloucester Street, London, WC1N3AX

The Site and Services are intended solely for persons who are 18 or older. Any access to or use of the Site or Services by anyone under 18 is expressly prohibited. By accessing or using the Site you represent and warrant that you are 18 or older.

THE SITE AND SERVICES COMPRISE AN ONLINE PLATFORM THROUGH WHICH WALKERS/SITTERS (DEFINED BELOW) MAY UPLOAD A PROFILE AND DESCRIPTION OF SERVICES (DEFINED BELOW) AND CUSTOMERS (DEFINED BELOW) MAY LEARN ABOUT AND BOOK PET RELATED SERVICES. YOU ACKNOWLEDGE AND AGREE THAT SITYWALKS IS NOT A PARTY TO ANY AGREEMENTS ENTERED INTO BETWEEN WALKERS/SITTERS AND CUSTOMERS – CUSTOMERS CONTRACT FOR SERVICES DIRECTLY WITH WALKERS/SITTERS. SITYWALKS HAS NO CONTROL OVER THE CONDUCT OF CUSTOMERS, WALKERS/SITTERS, DOGS, DOG OWNERS, OR ANY OTHER USERS OF THE SITE AND SERVICES, AND DISCLAIM ALL LIABILITY IN THIS REGARD.

Key Terms

“SERVICES” means any services offered on the Site, including but not limited to home dog boarding, pet-sitting, dog walking, dog training, and doggy day care.

“SITE” means the entirety of the SityWalks.com website, related websites and mobile applications.

“THIRD PARTY PROVIDERS means SityWalks’s third party agents, contractors, distributors, merchants or sponsors.

“CONTENT” means text, graphics, images, music, software, audio, video, information, documents, compilations, data or other materials.

“SITYWALKER” means a WALKER OR SITTER who creates a Listing via the Site, also called “WALKER/SITTER/SITYWALKER”.

“CUSTOMER” means a person who completes the account registration process and searches for, contacts and books Supplier Services via the Site.

 

Access and Compliance

By accessing the Site, you agree to be bound by the Terms all applicable laws and regulations and that you warrant and represent that you are legally entitled to do so and are abiding by all applicable laws and regulations in the jurisdiction in which you reside. You agree that we may modify this agreement and such modifications shall be effective immediately upon posting. You agree to review these Terms each time you use the Site to be aware of modifications. Continued access or use of the Site shall be deemed conclusive evidence of your acceptance of the modified agreement.

 

Registration

 

In order to be a SityWlaks or Dog owner, you will be required to register with the Site. You agree by registering, to provide and maintain true, accurate, current and complete information about yourself as prompted by the Site. If any of Your registration data is inaccurate or incomplete, we may terminate your account immediately. We also reserve the right to reject a registration application if we determine in our sole discretion that the applicant is not an appropriate Sitywalker . We have no obligation to disclose the reason for our decision to reject an application.

Information on the Website

Although SityWalks attempts to maintain the integrity and accuracy of the information on the Site, we make no guarantees as to its correctness, completeness, or accuracy. The Site may contain typographical errors, inaccuracies, or other errors or omissions. If you believe that information found on the Site is inaccurate or unauthorized, please inform us by contacting us via info@SityWalks.com.

Your Information and Photos

“Your Information” is defined as any information and materials, including without limitation photographs, you provide to SityWalks or other users in connection with your registration for and use of the Services. You are solely responsible for Your Information, and we act merely as a passive conduit for your online distribution and publication of Your Information. Solely to enable SityWalks to use Your Information, so we are not violating any rights you might have in that information, you hereby grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise all copyright, publicity rights, and any other rights you have in Your Information, in any media now known or not currently known. SityWalks shall have complete discretion in how it chooses to display or use Your Information in connection with the Site and Services, subject to restrictions set forth in our Privacy Policy.

As part of the Services SityWalks occasionally shares photo updates of guest dogs and resident dogs with Site users and the public. You agree that SityWalks may, at its sole discretion, publish these photos on the Site and across social media including Facebook, Instagran, Twitter, Pinterest, and similar sites.

You hereby represent and warrant to SityWalks that Your Information (a) will not be false, inaccurate, incomplete or misleading; (b) will not be fraudulent or involve the sale of counterfeit or stolen items; (c) will not infringe any third party’s copyright, patent, trademark, trade secret or other proprietary right or rights of publicity or privacy; (d) will not violate any law, statute, ordinance, or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising); (e) will not be defamatory, libelous, unlawfully threatening, or unlawfully harassing; (f) will not be obscene or contain child pornography or be harmful to minors; (g) will not contain any viruses, Trojan Horses, worms, time bombs, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; and (h) will not create liability for SityWalks or cause SityWalks to lose (in whole or in part) the services of its ISPs or other partners or suppliers.

We use a technology called “cookies”. A cookie is an element of data that the Site sends to your browser that is then stored on your system. We use cookies for the following purposes: To identify what site referred the visitor to the Site, To record analytics data and To allow visitors access to certain features of the Site. Further details of cookies are included in our Privacy Policy.

Pet Sitting Regulations

Each and every Sitter must ensure they are compliant with the local dog boarding regulations. SityWalks is NOT liable for Walkers/Sitters having applied for a Boarding Establishment License or similar in accordance with the Animal Boarding Establishments Act 1963 (UK example).

Each Sitter must also ensure:

As a supplier you must ensure:

  • that animals are at all times kept in suitable accommodation suitable as respects construction, size, temperature, lighting, ventilation, number of occupants and cleanliness.
  • that animals are adequately supplied with suitable food, drink and bedding, adequately exercised and visited at suitable intervals
  • that all reasonable precautions will be taken to prevent and control the spread among animals of infectious diseases
  • that a record is kept of any animals taken care of including dates, name & address of owner and such records are available for inspection at all times by the local authority if required.

Thata register be kept containing a description of any animals received into the establishment, date of arrival and departure, and the name and address of the owner, such register to be available for inspection at all times by an officer of the local authority, veterinary surgeon or an authorized veterinary practitioner

  • the number, breed and size of animals that are cared for at one time should depend on local regulations as well as any health and safety standards required to provide boarding services.

We make every effort to contact the owner in the event of an emergency. We recommend owners provide us with a contact number of a trusted third party should we be unable to make contact. However, we reserve the right to make decisions regarding your dog’s health provided it is at all times acting in the best interests of the dog and on the advice of a veterinary surgeon. Owner is responsible for payment of any veterinary fees incurred by The Dog Walker.

Financial Terms

The Walker or Sitter will be given 24 hours to respond to the booking request ( the first walker or sitter will win the job)or the booking request may be automatically cancelled. If the Sitter accepts the booking request, the full amount of the Service, inclusive of nightly fees, extra fees, and the SityWalks Service and Booking Fee(£12) will be charged to the Customer’s card once the walk has been completed. The SityWalker will need to log on to their account after the walk or sitting and confirm that the booking has been completed the funds will then be taken from the customer’s account. SityWalks will use Stripe to process all payments and will usually be with the walker/sitter 2-7days after booking has been completed.

SityWalks, through its network of Walkers/Sitters arranges for the provision of the Services to Customers, including, but not limited to dog walking, temporary pet sitting and related services in the comfort of the Walkers/Sitters’ or the Customer’s private residences.

SityWalks charge a Service Fee of 15% to the Sitter to cover the costs of marketing, payment processing and Site administration. As a Sitter, you contractually agree that the first and all future bookings with a client from SityWalks will be booked via the site or by our customer support. If you book with any client outside of the Site you have to pay an introduction fee of £600 per client payable to SityWalks.

For Emergency Medical Situations Involving a Customer’s Dog:

Customers should ensure that the Sitter is provided with contact information to reach the Customer in the event an emergency medical situation arises involving a Customer’s Dog. Customers and Walkers/Sitters acknowledge and agree that, to the extent any situation arises where the Customer’s Dog is required to receive emergency veterinary care while in the care or custody of the Sitter, the Sitter shall make reasonable efforts to contact the Customer and notify him or her of the situation. In the event the Sitter notifies SityWalks of the situation, the Sitter should contact SityWalks at our customer support number and SityWalks shall make reasonable efforts to contact the Customer to notify them of the situation. If Customer cannot be reached following reasonable efforts, Customer authorizes Sitter and SityWalks to authorize care on his/her behalf in order to promptly treat customer’s dog. Customers acknowledge and agree that the costs of any such treatment for emergency medical situations is the sole and exclusive responsibility of the Customer and that Customer’s credit card may be billed for any amount to reimburse costs incurred by the Sitter or SityWalks attendant thereto. In certain circumstances, Customer may seek reimbursements of these costs or a portion thereof through coverage included under SityWalks’s Insurance Coverage policies. The determination of what constitutes an emergency medical situation in relation to such coverage is at the sole and exclusive discretion of our insurance Underwriters.

In order to qualify for Insurance Coverage, Customers must comply strictly with any requirements set forth in the Terms, as well as the following: (1) booking their dog’s stay through the Site; (2) notifying SityWalks via email of the injury during the dog’s stay or within 48 hours of the injury; and (3) submitting written documentation from a veterinarian in good standing of the costs and demonstrating that they were incurred due to a new injury and not illness or pre-existing injury (4) pay £12 booking fee. SityWalks may also request additional veterinarian records for the Customer’s dog in order to validate any claims. This Insurance Protection is void in any jurisdiction where prohibited. SityWalks shall, in the exercise of its good faith discretion, determine whether the Customer has satisfied the requirements set forth in the Terms and are entitled to reimbursement of requested amounts. To the extent the Customer’s existing pet or other insurance covers the applicable injury to a dog, this Insurance Protection will only apply if the Customer seeks reimbursement under such policy and their reimbursement is denied or does not cover all of their out of pocket costs. SityWalks may request any documentation regarding insurance claims made by the Customer’s insurance provider. This Insurance Protection is offered automatically without additional consideration to qualifying transactions, and does not convey any additional rights or claims to Customers. This Insurance Protection does not absolve Walkers/Sitters of any liability or create any rights or claims of any nature for Walkers/Sitters against SityWalks. Walkers/Sitters agree they are not a third-party beneficiary of Insurance Protection and they have no right to assert any contribution, offset, or indemnification from SityWalks with respect to any liability of the Sitter for injury to a dog, other property or persons. Consecuential Damages (non direct) are not guaranteed.

For Flea Situations Involving a Customer’s Dog:

Customers acknowledge and agree that, to the extent any situation arises where the Customer’s Dog introduces fleas into a Sitter’s home, the Customer’s credit card may be billed for any amount to reimburse costs incurred attendant thereto. These costs may include, but are not limited to, costs associated with treating a Sitter’s resident animals and/or home for fleas or flea prevention. It is the responsibility of all Customers to disclose any knowledge of flea issues associated with their pets to all Walkers/Sitters before any Service is rendered.

Home dog boarding or sitting is not appropriate for all dogs, especially aggressive poorly socialized dogs.

You acknowledge that it is your sole responsibility, as a Site Customer, to determine if home dog boarding and walking is best for your dog. While certain Walkers/Sitters may receive positive assessments or comments by the Site or its users, SityWalks makes no representations or warranties regarding the quality, security or positive features of the Sitter or the Sitter’s residence. SityWalks is not party to any agreement or transaction between Customer and Walkers/Sitters and, as such, cannot verify or otherwise authenticate any claims made by the Sitter (including any medical certifications or insurance coverage held by the Sitter). Moreover, it is incumbent upon you to share any and all relevant information, including but not limited to medical issues, allergies or other conditions, about your dog prior to engaging the Sitter for dog boarding or other dog-care related services. As a Customer, you acknowledge and agree that the entire risk arising out of your use of the Site, including listing and booking Services, is entirely your own. You acknowledge and agree that SityWalks is not liable for any damages associate with the administration of dog boarding or other dog services, which may include but are not limited to, bodily injury or death to your dog (whether caused by the Sitter, any family customer, friend, dog or other affiliate of the Sitter or any other third party). It is the sole responsibility of Customers to make decisions that are in the best interests of themselves and their pets.

Cancellations and Refunds

As a Customer, you are given the flexibility to select amongst listings with differing cancellation policies: namely, (a) 100% Refund provided a minimum of 24 hours notice has been given. (b) No Refund given if cancelled less than 24 hours before booking is due to commence. No refund, except where determined by SityWalks in unusual circumstances. Customer agrees to be bound by the option selected by Sitter and agreed to as part of the booking process. After a first-time booking between Customer and Sitter, Customer and Sitter may, at their own discretion, arrange for a live meeting to introduce the Customer’s dog to the Walkers/Sitters place and pets. If the result of this meeting is the determination that a dog boarding stay would not be in the best interests of the pets, either party may cancel the booking and all money will be refunded to Booking Customer, less SityWalks’s Booking and Service Fee. Requesting customer must contact SityWalks customer support at info@SityWalks.com to request this refund.

Use of the Site

Any personal information you submit to the Site is governed by the Privacy Policy. This Privacy Policy encompasses any and all information you may provide to the Site either for purposes of registering with the Site as a Sitter or Customer or to receive further information, updates and promotions about or related to the Site. In consideration of being allowed to use the Site, you agree that the following actions shall constitute a material breach of these Terms:

Collecting information about the Site or users of the Site without SityWalks’s written consent; 
Modifying, framing, rendering (or re-rendering), mirroring, truncating, injecting, filtering or changing any Content of or information contained on the Site, without SityWalks’s written consent; 
Using any deep-link, page-scrape, robot, crawl, index, spider, click spam, macro programs, Internet agent, or other automatic device, program, algorithm or methodology which does the same things, to use, access, copy, acquire information, generate impressions or clicks, input information, store information, search, generate searches, or monitor the Site or any portion or Content thereof; 
Accessing or using the site for commercial or competitive purposes; Disguising the origin of information transmitted to, from, or through the Site; Impersonating another person or entity; 
Distributing viruses or other harmful computer code; 
Allowing any other person or entity to impersonate you to access, use or register with the Site; 
Using the Site for any purpose in violation of local, state, national, international laws, including but not limited to any unauthorized use of any Content or information contained on the Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and/or communications regulations and statutes; 
Using the Site in a way that is intended to harm, or a reasonable person would understand would likely result in harm, to the user or others; 
Receiving one or more negative reviews provided to SityWalks by Customers or non-Customers; 
Updating a public profile with erroneous contact information or removing contact information; 
Failing to respond to messages/inquiries from other SityWalks Customers or failing to respond to messages/inquiries from other SityWalks Customers within a timely manner, to be determined at the sole discretion of SityWalks; 
Behaving or acting in any way that creates a negative experience for a SityWalks Customer, to be determined at the sole discretion of SityWalks; 
Behaving or acting in any way that demonstrates a lack of courtesy or professionalism with any SityWalks Staff Customer that may cause any difficulty providing the best customer service possible for a SityWalks Customer, to be determined at the sole discretion of SityWalks; 
Receiving multiple General Inquiries and/or Meet-n-Greets without any (or a abnormally low ratio of) confirmed Reservations, to be determined at the sole discretion of SityWalks; Walkers/Sitters are required to provide periodic photo updates to the Customers and SityWalks via text message or email; 
Circumventing any measures implemented by us aimed at preventing violations of the Terms; 
SityWalks expressly reserves the right, in its sole discretion, to terminate a user’s access to any interactive services and/or to any or all other areas of the Site due to any act that would constitute a violation of the Terms. In addition to violating the Terms, any of the foregoing actions on your part or on behalf of any entity you are employed or otherwise acting as an agent for constitutes intentional, unauthorized access of a protected computer, may constitute a violation of English law, and may potentially subject you and any affiliated parties to civil liability and criminal prosecution.

SityWalks also expressly reserves the right, in its sole discretion, to terminate a User’s access to any interactive services and/or to any or all other areas of the Site due to one or more negative reviews provided to SityWalks by Customers or non-Customers. These reviews are typically, but are not required to be, associated with a Service provided by a Sitter through SityWalks.

It is your obligation to comply with all applicable state, federal and international laws. It is also your obligation to comply with all applicable tax laws and regulations that apply to your activity on the Site. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer. You agree to accept responsibility for all activities that occur under your account or password.

Links to Third Party Websites

The Site may contain links or have references to websites controlled by parties other than SityWalks. SityWalks is not responsible for and does not endorse or accept any responsibility for the contents or use of these third party websites. SityWalks is providing these links to you only as a convenience, and the inclusion of any link does not imply or otherwise constitute endorsement by SityWalks of the linked website and/or the content and materials found at the linked website, except as specifically stated otherwise by SityWalks. It is your responsibility to take precautions to ensure that whatever you select for your use is free of viruses or other items of an intrusive nature.

Limitation of Liability and Release

By agreeing to serve as a Walker or a Sitter and board dogs or provide other dog-related services to a Customer, you expressly assume the risk of any damages, including property damages or personal injury, which you or anyone else present in your residence may suffer. It is the sole responsibility of Walkers/Sitters to make decisions that are in the best interests of themselves and their pets. It is strongly recommended that all Walkers/Sitters schedule a “Meet and Greet” with all dogs and dog owners before providing dog boarding or other dog-related services to mitigate as many risks as possible.

Should you agree to serve as a Sitter, you agree and acknowledge as follows:

  1. I agree that I am and my children/child/ward are voluntarily agreeing to board a dog belonging to another at my home. I am assuming, on behalf of myself and/or my children/child/ward, all risk of personal injury, death or disability to me and/or my child/ward that might result or arise from the boarding of this dog in my home, or any damage, loss or harm to my reason or personal property which I or my children/child/ward may incur. I understand that the risks that come with boarding a dog who is not accustomed to me, my children/child/ward, and my home and that it has inherent risks; and
  2. I agree on behalf of myself and/or my children/child/ward and my/their personal representatives, successors, heirs, and assigns to hold SityWalks, its affiliates, officers, directors, agents, employees, and customers (collectively, the “Releases”) harmless from any and all claims or causes of action arising out of the boarding of this dog in my home. I expressly release and discharge Releases from any and all liability, claims, demands or causes of action whatsoever arising out of any damage, loss, personal injury or death to me and/or my children/child/ward, while the dog is boarding in my home. This release is valid and effective whether the damage, loss or death is a result of any act or omission on the part of any of Releases or from any other cause. This waiver and release of all liability includes, without limitation, any injuries, illness, or accidents, which may occur as a result of the dog boarding in my home. By proceeding with this transaction, I understand that I voluntarily give up my right to sue the above mentioned parties.

WHETHER YOU ARE A CUSTOMER OR A SITTER, YOU AGREE NOT TO HOLD SITYWALKS OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR THIRD PARTY PROVIDERS LIABLE FOR ANY DAMAGE, SUITS, CLAIMS, AND/OR CONTROVERSIES (COLLECTIVELY, “LIABILITIES”) THAT HAVE ARISEN OR MAY ARISE, WHETHER KNOWN OR UNKNOWN, RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICES OR SITE, INCLUDING WITHOUT LIMITATION ANY LIABILITIES ARISING IN CONNECTION WITH (A) ANY INSTRUCTION, ADVICE, ACT OR SERVICE PROVIDED BY SITYWALKS OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR THIRD PARTY PROVIDERS, (B) ANY DESTRUCTION OF YOUR INFORMATION, (C) ANY DISPUTE WITH ANY OTHER USER OF THE SITE OR SERVICES, (D) WALKERS/SITTERS’ FAILURE TO PROVIDE SERVICES OR PROVISION OF INCOMPLETE OR POOR SERVICES, (E) ANY INJURIES OR HARM SUFFERED BY YOU OR ANY THIRD PARTY (INCLUDING WITHOUT LIMITATION YOUR FAMILY CUSTOMERS, FRIENDS OR OTHER UNRELATED PARTIES), (F) ANY INJURIES OR HARM SUFFERED BY ANY DOGS OR OTHER PETS, (G) ANY DAMAGE OR HARM TO REAL OR PERSONAL PROPERTY, OR (H) ANY OTHER CONDUCT, ACT OR OMISSION OF ANY OTHER PARTY, INCLUDING WITHOUT LIMITATION STALKING, HARASSMENT THAT IS SEXUAL OR OTHERWISE, ACTS OF PHYSICAL VIOLENCE, OR DESTRUCTION OF PROPERTY.

UNDER NO CIRCUMSTANCES SHALL SITYWALKS OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR THIRD PARTY PROVIDERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM YOUR USE OR INABILITY TO USE THIS SITE OR THE SERVICES, INCLUDING YOUR RELIANCE ON ANY INFORMATION OBTAINED FROM THIS SITE THAT RESULTS IN MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OR CORRUPTION OF FILES, VIRUSES, DELAYS IN OPERATING OR TRANSMISSIONS, OR ANY FAILURE OF PERFORMANCE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY IN ANY ACTION, WHETHER IN CONTRACT, TORT OR ANY OTHER CLAIM, EVEN IF AN AUTHORIZED REPRESENTATIVE OF SITYWALKS HAS BEEN ADVISED OF OR SHOULD HAVE KNOWLEDGE OF THE POSSIBILITY OF SUCH DAMAGES. BY YOUR USE OF THIS SITE, YOU ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, GOODS AND SERVICES AVAILABLE THROUGH THIS SITE, EXCEPT WHERE THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES IS PROHIBITED BY LAW. CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU. IF, NOTWITHSTANDING THE FOREGOING EXCLUSIONS, IT IS DETERMINED THAT SITYWALKS OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR THIRD PARTY PROVIDERS ARE LIABLE FOR DAMAGES, IN NO EVENT WILL THE AGGREGATE LIABILITY, WHETHER ARISING IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE EXCEED TWO THOUSAND GREAT BRITISH POUNDS (£2,000.00).

You agree that the limitations specified in this section will survive and apply even if any limited remedy specified in these Terms is found to have failed of its essential purpose. You also expressly acknowledge and agree that SityWalks has set its prices and entered into these Terms in reliance upon the limitations of liability specified herein, which allocate the risk between you and SityWalks and form a basis of the bargain between the parties.

DISCLAIMER OF WARRANTIES

EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE BY SITYWALKS, THE CONTENT AND SERVICES OFFERED ON THE SITE ARE PROVIDED “AS IS,” AND ARE FOR USE AS CONTRACTED HEREIN. EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH HEREIN, SITYWALKS AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AS WELL AS ITS THIRD PARTY PROVIDERS, HEREBY DISCLAIM ALL EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES, GUARANTIES, AND CONDITIONS WITH REGARD TO THE SITE, THE WALKERS/SITTERS, THE CONTENT, AND THE GOODS AND SERVICES ASSOCIATED THEREWITH INCLUDING BUT NOT LIMITED TO ANY IMPLIED REPRESENTATIONS, WARRANTIES, GUARANTIES, AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND QUALITY OF GOODS AND SERVICES EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. SITYWALKS AND ITS THIRD PARTY PROVIDERS MAKE NO REPRESENTATIONS, GUARANTIES OR WARRANTIES REGARDING THE RELIABILITY, AVAILABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, ACCURACY OR COMPLETENESS OF THE WEBSITE AND THE GOODS, SERVICES AND/OR MATERIALS ASSOCIATED WITH THE SITE, OR THE RESULTS YOU MAY OBTAIN BY ACCESSING OR USING THE SITE AND/OR THE GOODS, SERVICES AND/OR MATERIALS ASSOCIATED THEREWITH. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, SITYWALKS AND ITS THIRD PARTY PROVIDERS DO NOT REPRESENT OR WARRANT THAT (A) THE OPERATION OR USE OF THE SITE OR SERVICES WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR-FREE; (B) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL YOU PURCHASE, SECURE OR OTHERWISE OBTAIN THROUGH THE SITE WILL MEET YOUR REQUIREMENTS; OR (C) THE SERVICES OFFERED VIA THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ACKNOWLEDGE THAT NEITHER SITYWALKS NOR ITS THIRD PARTY PROVIDERS CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING THE INTERNET, AND THAT THE SITE AND SERVICES AND/OR MATERIALS ASSOCIATED THEREWITH MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF SUCH COMMUNICATIONS FACILITIES. SITYWALKS IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS, EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE BY SITYWALKS. SITYWALKS EXPRESSLY DISCLAIMS ANY WARRANTY RELATED TO THE QUALITY OF GOODS AND/OR SERVICES AND THE PERSONS OR BUSINESSES REFERENCED ON THE SITE. YOU USE THIRD PARTY PROVIDERS AND AFFILIATED SERVICES AT YOUR PERIL AND ASSUME ALL RISKS RELATED TO USE OF SAID THIRD PARTY PROVIDERS AND SERVICES. LICENSING AND CERTIFICATION REQUIREMENTS (OR THE ABSENCE THEREOF) FOR SOME OR ALL OF THE SERVICES OFFERED BY WALKERS/SITTERS WIDELY VARY BY STATE, COUNTY, CITY, MUNICIPALITY OR TOWNSHIP. SITYWALKS MAKES NO REPRESENTATIONS OR WARRANTIES THAT ANY OF THE WALKERS/SITTERS OR USERS OFFERING SERVICES THROUGH THE SITE HAVE COMPLIED WITH ANY APPLICABLE STATE, COUNTY OR MUNICIPAL LAW, STATUTE, ORDINANCE OR REGULATIONS.

Indemnification

You shall defend indemnify, and hold harmless SityWalks and its affiliates, directors, officers, employees, agents, and Third Party Providers (collectively, the “Indemnified Parties”) against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) incurred by Indemnified Parties in connection with a claim by a third party related to you or your use of the Services. The Indemnified Parties reserve the right, at their own expense, to assume the exclusive defense and control of any matter otherwise subject to your indemnification. You will not, in any event, settle any claim or matter without the written consent of the relevant Indemnified Parties. SityWalks and its affiliates, directors, officers, employees, agents, and Third Party Providers shall have no indemnification obligation or other liability for any claim of infringement arising from (a) use of the Site and/or the goods, services or Content associated with the Site other than in accordance with these Terms; (b) the combination of the Site and/or the goods, services or Content associated with the Website with any other products, services, or materials; or (c) any third party products, services, or materials.

Termination and Account Cancellation

SityWalks may, in its sole discretion and without liability to you, with or without cause, with or without prior notice and at any time: (a) terminate these Terms or your access to our Site, and (b) deactivate or cancel your SityWalks Account or registration or similar uses of the Site. SityWalks’s proprietary rights, disclaimer of warranties, indemnities, limitations of liability and miscellaneous provisions shall survive any such termination. SityWalks may provide notice of termination by regular mail or email. You may cancel your SityWalks Account at any time by sending an email to help@SityWalks.com. However, you are personally liable for any orders, listings or pending transactions that you place or charges that you incur prior to your termination/cancellation. Please note that if your SityWalks Account is cancelled, we do not have an obligation to delete or return to you any Content you have posted to the Site.

Intellectual Property Rights

All materials provided on the Site, including but not limited to Content, information, documents, products, logos, graphics, sounds, images, compilations, and services are protected by international copyright and trademark laws. The owner of the copyrights and trademarks, names, logos and service marks are SityWalks, its affiliates or respective third party authors, developers or vendors (“Third Party Providers”). Except as stated herein, none of the materials may be modified, copied, printed, reproduced, distributed, republished, performed, downloaded, displayed, posted, transmitted and/or otherwise used in any form or by any means, including but not limited to electronic, mechanical, photocopying, recording, or other means, without the prior express written permission of SityWalks and/or a Third Party Provider. Also, you may not “mirror” or “archive” any Content displayed on or otherwise accessible from the Site on any other server without the prior express written permission of SityWalks.

Employment and Withholding

SityWalks is not an employment service and does not serve as an employer of any User. As such, SityWalks will not be liable for any tax or withholding, including but not limited to unemployment insurance, employer’s liability, social security or payroll withholding tax in connection with your use of the Services. You understand and agree that if SityWalks is found to be liable for any tax or withholding tax in connection with your use of the Services, then you will immediately reimburse and pay to SityWalks an equivalent amount, including any interest or penalties thereon.

No Agency

No independent contractor, agency, partnership, joint venture, employer-employee or franchiser-franchisee relationship is intended or created by this Agreement. Without limiting the foregoing, SityWalks is not acting as an agent for any Sitter, Customer or any other user or visitor of the Services or the Site.

Local Indirect Taxes

You are responsible for complying with all applicable tax laws and regulations related to your use of the Site and the Services. Without limiting the foregoing, each Sitter is responsible for determining any applicable local indirect taxes and for including such taxes or obligations related to such taxes in his or her listings. SityWalks is not responsible for any taxes related to your use of the Site and the Services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and you hereby submit to the exclusive jurisdiction of the English courts.

Severability

If any provision of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision(s) shall be construed to reflect the intentions of the invalid or unenforceable provision(s), with all other provisions remaining in full force and effect.

Miscellaneous The Terms (together with the Privacy Policy) represent the parties’ entire understanding relating to the use of the Site and any Services provided related thereto and supersedes any prior or contemporaneous, conflicting or additional, communications. SityWalks reserves the right to change these Terms or policies relating to the Site at any time and from time to time, and such changes will be effective upon being posted herein. You should visit this page from time to time to review the then current Terms because they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages of the Site, which may be posted from time to time. Your continued use of the Website after any such changes and/or postings shall constitute your consent to such changes.

You may not assign these Terms without the prior written approval of SityWalks. Any purported assignment in violation of this section shall be void. SityWalks reserves the right to use Third Party Providers in the provision of the Website and/or the goods, service and/or Materials associated therewith. In the event of any litigation of any controversy or dispute arising out of or in connection with these Terms, its interpretation, its performance, or the like, the prevailing party shall be awarded reasonable attorneys’ fees and expenses, court or arbitral forum costs, and reasonable costs for expert and other witnesses attributable to the prosecution or defense of that controversy or dispute. Any and all rights not expressly granted herein are reserved by SityWalks.

General terms for all Coupon Codes

PET10 promotion

Code PET10 will be automatically applied when making first booking
This promotion allows the bearer to save £10 on their first SityWalks booking
Discount only valid for customers making their first booking
Limited to one use per customer/ Valid for residents of the UK only
Discount valid until 11:59pm (BST) 31st March 2017
Offer cannot be used in conjunction with any other offer
No cash alternative provided
We reserve the right to make changes to these coupon codes

Contacting SityWalks

If you have any questions about these Terms or the Site, please contact SityWalks at help@SityWalks.com

 

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